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Terms

The rules of sale for Digital Premium. Plain language, no traps.

What you are buying

You are buying Spotify Premium Lifetime for a one-time payment of $19.99. After payment you complete the upgrade yourself on your private upgrade page, where you connect your Spotify account and it is upgraded automatically. If Premium stops working, we will provide a free replacement, contact support on Telegram or Discord with your order number.

How the upgrade works

After payment you are taken to a private upgrade page. To add your account to a Premium plan you connect it one of two ways: by pasting your Spotify session cookie (the value labelled sp_dc), or by signing in with your email and entering the one-time code Spotify sends you. The upgrade then completes automatically, usually within a few minutes.

We do not keep any of this. The cookie or one-time code you provide, and the temporary browser session used to run the upgrade, are discarded as soon as it finishes. We never ask for your card details, those are handled entirely by the payment processor, and we never change anything on your account beyond adding the Premium plan.

Eligibility

Some items carry conditions set by the provider, a new account only, a particular region, a payment method requirement. Those conditions are listed on each product page before you buy. It is your responsibility to check that you meet them; an item that fails because you did not is not a faulty item.

Delivery

As soon as your payment is confirmed you are taken to your upgrade page and complete the upgrade yourself in a few minutes, there is no manual waiting.

If anything goes wrong during the upgrade, contact support on Telegram or Discord with your order number and we will finish it for you. If we cannot deliver at all, you get a full refund.

Refunds and replacements

Digital items cannot be returned once delivered, so refunds are not automatic. If an item does not work, contact support on Telegram or Discord. We will provide a free replacement. If we cannot replace it, we refund it in full.

We do not refund items that failed because the eligibility conditions on the product page were not met, or where the item was used successfully and later changed by the provider.

Your order link

Your order page is protected by a long random link. Treat it like a receipt with the goods attached, anyone who has it can access your order. Keep your order number; if you lose the link, contact support on Telegram or Discord to recover it.

Fair use

Orders may be declined or refunded where we see signs of fraud, chargeback abuse, or bulk resale that breaches our own supply terms. Payment fraud is reported to the payment processor.

Data we keep

We store your email address, the orders you placed, and basic request metadata (IP address and browser string) for fraud prevention and support. We never store payment card details, those stay with the payment processor. The Spotify session details you provide to run the upgrade (your cookie or one-time code) are used only to complete that upgrade and are not saved.

Contact

Questions about any of this go to support@upgrades.tg.